Trips Policies - Senior Services For The South Sound

Senior Services Trips and Tours Policies

Find our current Trips & Tours Catalog here.

Reservation & Cancellation

The Trips and Tours staff act only as agents for trips and shall not be held responsible for any accidents, loss, or injuries that may occur.  All passengers are covered by common carrier insurance.

Trips and Tours does not accept liability for any carrier’s cancellation penalties. 

Senior Services reserves the right to refuse any person as a tour participant and expel anyone whose conduct is incompatible with the interest of the tour group.

If it becomes necessary, Senior Services reserves the right to make changes to the trips schedule without notice.

Cancellations and Refunds:

            *Overnight trip cancellations are required 45 days prior to the departure date.

            *Day trips cancellations must be received 14 days prior to the departure date.

 A $20.00 processing fee will be charged for all cancellations.

Winter Cancellations

On rare occasions, impassable roads due to snow or ice may cause cancellation of a trip.  If a performance is cancelled or a motor coach is unable to transport, a credit will be given for a future trip.

Non-Refundable

Late cancellations, ticketed events, and gift certificates are non-refundable.

If a trip is cancelled by Trips and Tours, a full refund will be made.  Your refund check will be issued within two weeks.

Payments

Final payments are due two weeks prior to trip and may be made by cash, check, Visa or MasterCard credit/debit card. Make checks payable to Senior Services and mail or deliver to:          

            Senior Services for South Sound
            Attn: Trips Office
            222 Columbia Street, NW
            Olympia, WA  98501

You  may also pay online at: www.SouthSoundSeniors.org/travel or with a credit/debit card  by phone.

Member Discount

Senior Services for South Sound is a 501(c)3 nonprofit organization.  We offer tiered membership starting at $40 per year for an individual. Member discounts for trips range from $5-$10.

Deposits

Your nonrefundable deposit reserves your space and constitutes acceptance of these terms and agreements. $20 for daytrips and $50 for overnight excursions.

Trip Departures

Olympia Senior Center Lobby: 222 Columbia Street NW, Olympia.

Lacey Senior Center Parking Lot: 6757 Pacific Ave SE, Lacey – turn right at the parking lot “Y”; go to Senior Services bus near the picnic area.

Trips staff will call you to confirm the time and place of your departure.  Passengers need to be at pick-up point 15 minutes prior to departure

Olympia Senior Center
222 Columbia Street NW
Olympia, Washington 98501
Hours: 8:30 am - 4:00 pm
360.586.6181
admintemp@southsoundseniors.org

Lacey Senior Center
6757 Pacific Avenue SE
Lacey, Washington 98503
Hours: 8:00 am - 4:00 pm
360.407.3967
laceysc@southsoundseniors.org

Mason County Office
By Appointment Only
360.525.3238